How-to reset recommender statistics

Question: I played around with the eZ Recommendation service on a test environment. Now I would like to flush all collected events and reset the recommendations. How can I do that?

Answer: Currently the YOOCHOOSE staff can do a reset only. So please send us an e-mail with the customer ID that you want to reset. Then we will remove all your past events and inform you. Afterwards you need to create new events to model new recommendations. You will receive new recommendations as soon as the new models replace your old models.